Quality of management

To improve the quality of management in legal services organizations; promote and enhance the competence and professionalism of legal administrators and all members of the management team; and represent professional legal management and managers to the legal community and to the community at large.

Law firm administrators feel intense pressure to keep up with the demands of their jobs. This is reflected in heightened concern for quality education programs. Disseminating information through journals and conferences is important, but leading associations also must take an active role in assessing learner needs and designing programs that more fully support the member.

ALA provides guidance and direction in the educational process, through the CLM program by which an individual measures his or her ability to perform the job of legal administrator. Becoming certified, via CLM is strictly voluntary, and is open to all qualified legal administrators.